Contact Support Dialog Block for React

So you can see it without a click. On load the dialog is a copy drawn in place over the page: a native dialog element that isn't modal, so nothing is trapped, hidden or focused, and the page around the preview keeps working. The Contact support button opens the real Dialog, modal, with its focus trap, Escape and focus return, and the copy stays closed until a reload. Both show the same SupportFields component and share the block's state, so what you typed in the copy is there in the real one. In your app keep the Dialog and drop the copy: the "in-place" state, the scrim and the dialog element inside the frame.

By the category and the subject, in answersFor: an article in the chosen category scores 2, and each word of the subject that appears in its title or its keywords adds 3, so a subject can pull in an article from another category. The best three are shown, and a polite count, "3 answers may help", is said 600 ms after you stop typing. Each article opens in place, one at a time, and "That solved it" closes the dialog, says that no ticket was created and leaves the Help count where it was. In your app call your docs search here.

Nothing: they stay on your device. The File Upload lists each by name and size, up to three and under 10 MB each, with a Remove button; the dialog never reads a file, uploads it or makes a preview. The list is one line that scrolls sideways, so adding a file doesn't move the form. A file over the limit is skipped with a message. In your app upload the files from send to your storage and attach their ids to the ticket.

It checks the subject and the message, names what is missing under the field and puts focus in it, and otherwise makes "Ticket T-2041" in this demo, closes the dialog and gives the drawn Help button a count; the next one is T-2042. A polite message says what category it was about and that nothing was sent. The message has a 600-character limit with a count that is visible but not read out, and the screen reader hears only the stages: 20 to go, 10 to go, none.

Yes. The real dialog is named by its title and described by its sentence, focus stays inside until it closes, and Escape, Cancel and the close button return focus to Contact support. Arrow keys move between the four categories; the answers are buttons that open and close with Enter or Space. The trigger is passed to DialogTrigger through render, and the dialog is controlled with open and onOpenChange. The copy shown on load moves no focus.

All of it. No ticket reaches anyone: the ticket numbers are typed counts, the ten articles are constants, and the Help count lives in the block's state. In your app create the ticket on your server from send, show its real number in the confirmation, and keep the answers' links to the same articles your help centre serves.